German-Speaking Customer Support – Relocate to Lisbon

Closerhire; Lisboa; On-site; EUR 3,700 - 4,600; Full time

Benefits offered by this job

Accommodation provided

Private health cover

Relocation support

Job summary

CloserHire is expanding its German-speaking Customer Service team in Lisbon, Portugal. You will assist users with product features, troubleshooting, and inquiries across phone, email, live chat, and social media.

Ideal candidates are fluent in German (C1) with strong English (B2), located in Lisbon or open to relocation, and flexible for weekend/shift schedules. The role includes relocation support and a competitive base salary with incentives.

Qualifications

• Fluent German (C1) and good English (B2).
• Based in Lisbon or open to relocating.

Responsibilities

• Provide multichannel customer support through phone, email, chat, social media, and messaging platforms.
• Handle pre-sales inquiries, general questions, and technical support requests.
• Collaborate with technical teams to ensure efficient resolution of support tickets.
• Maintain a professional tone across all communications and adhere to service level expectations.

Skills

German (C1)

English (B2)

Job description

CloserHire is expanding its German-speaking Customer Service team in Lisbon, Portugal. You will assist users with product features, troubleshooting, and inquiries across phone, email, live chat, and social media.

Ideal candidates are fluent in German (C1) with strong English (B2), located in Lisbon or open to relocation, and flexible for weekend/shift schedules. The role includes relocation support and a competitive base salary with incentives.