German Speaking Customer Support Agent

Horizonia; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Full training provided

Private health insurance

Modern offices

Social events

Resumo da oferta

Horizonia in Lisbon is hiring German-speaking support agents to represent global brands from our sunny office. This on-site role requires fluent German and good English, and no prior experience is needed as we provide full training and relocation support.

You will handle phone, email, and chat inquiries, troubleshoot issues, and deliver world-class customer care. Perks include private health insurance, modern offices, a vibrant social calendar, and a chance to grow with a company embracing

Qualificações

• Fluent German (C1) and good English (B2) required.
• No prior experience required; full training provided.
• Willing to relocate to Lisbon, Portugal.

Responsabilidades

• Deliver high-quality support via phone, email, or chat.
• Troubleshoot issues and provide creative solutions for international customers.
• Represent global brands as the voice of the company in every interaction.

Conhecimentos

German language

English language

Communication skills

Customer service

Descrição da oferta de emprego

Start Your Career in Lisbon! Support Global Brands (Relocation Included)

Location: Lisbon, Portugal (On-site)

Language: German (C1) & English (B2)

Experience: No experience required – We train you!

Are you ready for a sun-soaked career move?We are looking for motivated German speakers to join our multicultural hub in Lisbon. You will represent some of the world's most renowned global brands in industries like Travel, Tech, Social Media, and E-commerce.

The Mission:

• Deliver high-quality support via phone, email, or chat.
• Troubleshoot issues and provide creative solutions for international customers.
• Be the voice of iconic brands, ensuring every interaction is world-class.

What we offer:

• Relocation Support: We handle the logistics! Flight reimbursement and accommodation options included.
• Career Growth: Most of our managers started in this exact role.
• Training: Full professional training provided from day one.
• Perks: Private health insurance, modern offices, and a vibrant social calendar (surfing, team dinners, and more!).
• The Lifestyle: Work in one of Europe's most affordable and beautiful capitals.

What you need:

• Fluent/Native German (C1 minimum).
• Good English (B2).
• Enthusiasm for helping people and a "can-do" attitude.
• Ready to move to Lisbon!

Ready to pack your bags?