German-Speaking Customer Service Specialist

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 28,000; Full time

Job summary

Cross Border Talents is hiring a German-Speaking Customer Service Specialist for our Lisbon office. You will work on-site in a fast-paced, 24/7 environment, providing high-quality German-language support and accuracy in AI-related data tasks.

Requirements include native German, strong written English, and experience with AI data annotation. The role involves rotational shifts with no planned holidays in the next six months; an SHL assessment is part of the recruitment process.

Qualifications

• Native-level German proficiency and excellent written communication.
• B2+ English preferred; solid B2 level required.
• Experience in AI data annotation and evaluation.
• Comfort using digital tools and AI platforms.
• Ability to make fast, accurate, practical decisions.

Skills

German proficiency

English level

AI data annotation

Digital tools

Decision making

Job description

German-Speaking Customer Service Specialist | Lisbon, Portugal

Are you a German speaker with a strong interest in Generative AI and digital technologies? Take the next step in your career with Cross Border Talents!

What you'll bring:

• Native-level German proficiency and excellent written communication skills


• B2+ English preferred; a solid B2 level is required


• Previous experience in AI data annotation and evaluation


• Confidence using digital tools and AI platforms


• The ability to make fast, accurate, and practical decisions

Position details:

• Location: Lisbon, Portugal


• Work model: On-site


• Schedule: Rotational shifts, Monday to Sunday, covering 24/7 operations, with two rotating days off


• Availability: No planned holidays or vacations during the next six months


• Recruitment process: Additional SHL assessment required

Cross Border Talents — your next career opportunity starts here!