German-Speaking Customer Care Specialist

Talent Search People; Porto; Sur place; EUR 18 000 - 30 000; Plein temps

Avantages offerts par ce poste

Food allowance

Health insurance

Résumé du poste

Talent Search People is seeking a Front Office professional with excellent German to support a multinational producer and supplier of industrial and medical materials. The role requires 2+ years in customer service or related fields, and strong MS Office skills.

You will handle inbound calls, emails, and back-office tasks, while promoting digital transformation initiatives. Based in Porto, Portugal, the position offers growth within an expanding company, with standard Monday-to-Friday hours and

Qualifications

• Minimum 2 years in customer service or similar administrative roles.
• Strong computer skills with Microsoft Word and Excel.
• Native or fluent German mandatory.

Responsabilités

• Provide customer support via inbound calls and emails, and manage back-office tasks.
• Record inquiries, requests, complaints, and feedback in the CRM system.
• Conduct outbound calls as needed by business needs.
• Maintain data accuracy and comply with data protection requirements.
• Support daily operations with administrative tasks.
• Participate in digitalization and process automation initiatives.

Connaissances

German language

Customer service

MS Office

Formation

Secondary education

Outils

CRM system

Excel

Description du poste

Talent Search People is seeking a Front Office professional with excellent German to support a multinational producer and supplier of industrial and medical materials. The role requires 2+ years in customer service or related fields, and strong MS Office skills.

You will handle inbound calls, emails, and back-office tasks, while promoting digital transformation initiatives. Based in Porto, Portugal, the position offers growth within an expanding company, with standard Monday-to-Friday hours and