German-speaking CSR for healthcare project

United Call Centers; Lisboa; Teletrabalho; USD 29 195 - 40 873; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible freelance contract

Remote work from home

Opportunity to collaborate with a global team

Experience in the healthcare industry

Resumo da oferta

An innovative company is looking for Freelance Customer Service Representatives to support a healthcare project. This role involves assisting customers with product and technical queries, managing orders, and ensuring data accuracy. Ideal candidates will be fluent in German and English, possess strong problem-solving skills, and have a background in healthcare. This remote position offers flexibility and the chance to make a meaningful impact in the healthcare industry. Join a global team dedicated to providing exceptional service and support to those in need.

Qualificações

• Full professional proficiency in German and fluent English.
• Previous experience in customer service and healthcare is a must.

Responsabilidades

• Act as the first point of contact for customers, providing product support.
• Help patients and healthcare professionals navigate healthcare tools.

Conhecimentos

German (C2 proficiency)

English fluency

Customer service experience

Technical support experience

Problem-solving skills

Attention to detail

Self-motivation

Time management

Empathy

Patience

Ferramentas

CRM systems

USB headset

Descrição da oferta de emprego

German-speaking CSR for healthcare project

3 days ago Be among the first 25 applicants

Direct message the job poster from United Call Centers

HR Business Partner at United Call Centers

Are you a skilled communicator with a knack for solving problems? United Call Centers is seeking Freelance Customer Service Representatives for a cutting-edge healthcare support project. Join us in delivering exceptional service to customers across Europe.

What You’ll Do:

• Act as the first point of contact for customers, providing product and technical support.
• Help patients and healthcare professionals navigate advanced healthcare tools.
• Manage product orders and ensure data accuracy in CRM systems.
• Demonstrate empathy and professionalism in every interaction.

What We’re Looking For:

• Full professional proficiency in German (C2 or above), and fluent English skills
• Previous experience in customer service or technical support.
• Previous experience in healthcare is a must.
• Strong problem-solving skills and attention to detail.
• Self-motivated individuals with excellent time management.
• High level of empathy and patience.

Requirements:

• Self-employed status.
• Availability from May 2025.
• High-speed internet, own laptop/desktop, USB headset, and a quiet, professional workspace.

Why Join UCC?

• Work remotely from the comfort of your home.
• Flexible freelance contract that adapts to your schedule.
• Opportunity to collaborate with a global team and gain experience in the healthcare industry.
• Make a meaningful impact by supporting people in need of healthcare solutions.

Seniority level

Entry level

Employment type

Contract

Industries

Outsourcing and Offshoring Consulting