German-Speaking Airline Customer Support Specialist

CBT; Lisboa; Presencial; EUR 11 171 - 13 380; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Professional training and onboarding

Opportunities for career growth

Resumo da oferta

CBT is seeking a Customer Service Specialist (German Speaker) in Lisbon, Portugal. This role involves assisting passengers throughout their travel experience, providing accurate information, resolving issues, and ensuring customer satisfaction.

The ideal candidate is fluent in German and possesses solid English skills. The position offers a competitive salary of €1100 paid over 14 months along with performance and attendance bonuses.

Qualificações

• At least 6 months of customer service experience.
• Ability to work in a fast-paced environment.
• Willingness to complete all required training.

Responsabilidades

• Provide customer support via phone, email, and other channels.
• Assist passengers with flight inquiries and reservations.
• Resolve customer concerns while maintaining service quality.

Conhecimentos

Fluent German (C1 level)

Good English skills (B2 level)

Customer-focused attitude

Strong communication skills

Problem-solving mindset

Descrição da oferta de emprego

CBT is seeking a Customer Service Specialist (German Speaker) in Lisbon, Portugal. This role involves assisting passengers throughout their travel experience, providing accurate information, resolving issues, and ensuring customer satisfaction.

The ideal candidate is fluent in German and possesses solid English skills. The position offers a competitive salary of €1100 paid over 14 months along with performance and attendance bonuses.