German QA Analyst — Content Rating SME & Quality Expert

Tech Mahindra; Lisboa; Presencial; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Healthcare and dental insurance

Lunch meal card

Fixed schedule

Resumo da oferta

Tech Mahindra in Lisbon seeks a Quality Assurance Analyst to serve as SME for quality guidelines and to review and rate audio, video, text, and photos. You will provide written rationales to support decisions and participate in calibration sessions with the team.

The role requires German language skills, a university degree (preferred), and strong attention to detail with excellent verbal and written communication.

Qualificações

• German native language required.
• University degree preferred.
• Proficient with G Suite, especially Google Sheets.
• Detail oriented, rigorous and analytical.
• Strong verbal and written communication skills.

Responsabilidades

• Serve as a Subject Matter Expert for quality guidelines.
• Evaluate and rate content types (audio, video, text, photos).
• Provide ratings with written rationales per guidelines.
• Participate in calibration sessions with team and stakeholders.
• Conduct peer audits and assist in training as needed.
• Collaborate with team to share best practices.
• Manage multiple assignments with minimal guidance.
• Assist in the interview process for future hires.
• Ensure adherence to KPI-related tasks to avoid business impact.
• Work on multiple customer projects concurrently, meeting requirements.

Conhecimentos

German

Detail oriented

Analytical

Verbal communication

Written communication

Formação académica

University degree

Ferramentas

G Suite

Google Sheets

Descrição da oferta de emprego

Tech Mahindra in Lisbon seeks a Quality Assurance Analyst to serve as SME for quality guidelines and to review and rate audio, video, text, and photos. You will provide written rationales to support decisions and participate in calibration sessions with the team.

The role requires German language skills, a university degree (preferred), and strong attention to detail with excellent verbal and written communication.