German Customer Support Pro - Lisbon Relocation Included

Sitel Corp.; Lisboa; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Company-wide initiatives

Job summary

A leading customer support service provider in Lisbon is seeking a German Customer Advisor to support customers of a well-known photographic brand. You will answer questions through phone and email while building meaningful relationships in a multicultural environment. Candidates must be fluent in German and English and hold EU citizenship or a valid work permit for Portugal. Attractive benefits, including a relocation package and competitive wages, are offered.

Qualifications

• Must hold EU citizenship or valid work permit for Portugal.
• High-speed internet access and conditions for remote work.
• Be a local candidate or willing to relocate to Lisbon.

Responsibilities

• Support customers by answering their questions via phone and email.
• Offer solutions by identifying and troubleshooting customer demands.
• Build relationships and answer questions courteously and professionally.
• Meet and exceed service quality goals and productivity targets.

Skills

German (C2)

English (C1)

Strong communication skills

Analytical and problem solving skills

Job description

A leading customer support service provider in Lisbon is seeking a German Customer Advisor to support customers of a well-known photographic brand. You will answer questions through phone and email while building meaningful relationships in a multicultural environment. Candidates must be fluent in German and English and hold EU citizenship or a valid work permit for Portugal. Attractive benefits, including a relocation package and competitive wages, are offered.