German Customer Support Agent – Lisbon (Training Start Sept)

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Benefits package

14 payments/year

Language bonus

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a German-speaking Customer Support Agent to join an international team. This entry-level role involves assisting customers, handling requests, and resolving issues to ensure high satisfaction.

Training starts on 15 September, with a rotating schedule and 2 days off per week. Fluent German and English (B1+) are required, EU citizenship or work authorization in Europe, and a positive, proactive attitude.

Qualifications

• German language at fluent or native level.
• English level B1 or above.
• EU citizenship or valid authorization to work in Europe.

Responsibilities

• Providing customer assistance
• Handling customer requests and resolving issues
• Providing professional and customer-oriented support
• Ensuring a high level of customer satisfaction

Skills

Fluent German

English B1+

Job description

Cross Border Talents in Lisbon, Portugal is seeking a German-speaking Customer Support Agent to join an international team. This entry-level role involves assisting customers, handling requests, and resolving issues to ensure high satisfaction.

Training starts on 15 September, with a rotating schedule and 2 days off per week. Fluent German and English (B1+) are required, EU citizenship or work authorization in Europe, and a positive, proactive attitude.