German Customer Advisor – Porto | Growth & Perks

Foundever; Porto; Presencial; EUR 1000 - 2000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Public transport access

Professional training

Private health insurance

Gym on site

Career growth programs

Wellness program

Resumo da oferta

Foundever in Porto is seeking a German native or fluent Customer Advisor to join our on-site team. You will handle customer inquiries in German with strong English, provide first-contact resolution, and deliver courteous, professional support.

The role offers paid professional training, growth programs, private healthcare, and a vibrant office culture in a Central Porto location. Expect competitive wages (€920–€1,450), a supportive environment, and opportunities to advance through development

Qualificações

• Native or fluent German
• Good English communication skills
• Strong customer service and phone communication skills
• Analytical and detail-oriented problem solving
• Willing to learn and grow in the role
• EU citizenship or valid Portugal work permit required
• Local Porto candidate or willing to relocate and work on site

Responsabilidades

• Provide first-contact resolution to customer queries in German
• Offer specialized customer support through written and phone communication
• Build relationships and answer questions in a courteous, friendly, and professional manner
• Meet and exceed service quality, compliance, and productivity targets
• Create a positive customer experience and uphold company standards
• Follow management direction and provide feedback

Conhecimentos

German language

English communication

Customer service

Phone communication

Attention to detail

Problem solving

Willing to relocate

Descrição da oferta de emprego

Foundever in Porto is seeking a German native or fluent Customer Advisor to join our on-site team. You will handle customer inquiries in German with strong English, provide first-contact resolution, and deliver courteous, professional support.

The role offers paid professional training, growth programs, private healthcare, and a vibrant office culture in a Central Porto location. Expect competitive wages (€920–€1,450), a supportive environment, and opportunities to advance through development