German Beauty Advisor — Join a Global Beauty Leader

Speakitjobs; Porto; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Accommodation provided

Flight tickets

Two yearly flight tickets

Relocation assistance

Product discounts

Resumo da oferta

Speakitjobs in Porto, Portugal is seeking a Beauty Advisor to support the German market, delivering expert beauty advice across live chat, phone, email, web forms and social media. You will handle inquiries, provide solutions, and ensure customer satisfaction while guiding on product usage and returns.

This onsite role offers an international team environment, health insurance, accommodation with expenses covered, two round-trip flights per year, and a rotational 8-hour schedule from 8:00 to

Qualificações

• Fluent in German and English.
• Strong desire to help others.
• Able to navigate multiple digital platforms.

Responsabilidades

• Connect with customers via live chat, phone, emails, web forms and social media for the German market.
• Handle inquiries and complaints professionally and empathetically.
• Provide precise, timely solutions to ensure satisfaction.
• Offer expert beauty advice tailored to individual needs.
• Address questions on returns, deliveries and refunds.
• Advise on product usage, alternatives and specifics.
• Handle GDPR queries, newsletter unsubscriptions, and data-breach concerns.

Conhecimentos

German

English

Customer service

Descrição da oferta de emprego

Speakitjobs in Porto, Portugal is seeking a Beauty Advisor to support the German market, delivering expert beauty advice across live chat, phone, email, web forms and social media. You will handle inquiries, provide solutions, and ensure customer satisfaction while guiding on product usage and returns.

This onsite role offers an international team environment, health insurance, accommodation with expenses covered, two round-trip flights per year, and a rotational 8-hour schedule from 8:00 to