German Back Office Role in Lisbon (Fixed Shifts)

Cross Border Talents; Seixal; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Competitive salary

Job summary

Cross Border Talents in Lisbon is seeking a Back Office Content Moderator for fixed shifts. You will review and process platform requests to ensure compliance with internal guidelines, focusing on non-sensitive content and accuracy.

The role emphasizes documentation, collaboration with teams, and staying updated on policy changes. Onsite work with relocation package, meal and transportation allowances, and a competitive salary.

Qualifications

• Strong analytical, communication, and problem-solving abilities.
• Professional, detail-oriented, and eager to learn and grow in the digital space.

Responsibilities

• Review platform content, user requests, and system alerts to ensure compliance with internal guidelines (non-sensitive content only).
• Apply company policies and procedures consistently to maintain platform quality and reliability.
• Accurately document actions taken and update case details in internal systems.
• Identify errors, inconsistencies, or workflow improvement opportunities and escalate issues when necessary.
• Collaborate with internal teams to ensure efficient case handling and aligned processes.
• Stay updated on policy changes, tools, and operational guidelines.
• Share insights and feedback that contribute to improving processes, tools, and overall operational efficiency.

Skills

Analytical skills

Communication skills

Problem-solving

Job description

German Back Office Role in Lisbon (Fixed Shifts)

Job Openings German Back Office Role in Lisbon (Fixed Shifts)

About the job German Back Office Role in Lisbon (Fixed Shifts)

Build a Rewarding Career in Back Office OperationsAre you detail-oriented and interested in supporting the quality of digital platforms?

Join our team as a Back Office Content Moderator and help maintain a structured, safe, and reliable online environment for users around the world — while working exclusively with non-sensitive content.

Role Overview

In this role, you will review and process platform-related requests and content according to internal policies and quality standards. The position emphasizes accuracy, consistency, and adherence to established procedures, rather than handling sensitive material.

Key Responsibilities

• Review platform content, user requests, and system alerts to ensure compliance with internal guidelines (non-sensitive content only).

Apply company policies and procedures consistently to maintain platform quality and reliability.

Accurately document actions taken and update case details in internal systems.

Identify errors, inconsistencies, or workflow improvement opportunities and **escalate** issues when necessary.

Collaborate with internal teams to ensure efficient case handling and aligned processes.

Stay updated on policy changes, tools, and operational guidelines.

Share insights and feedback that contribute to improving processes, tools, and overall operational efficiency.

Qualifications

• Skills:Strong analytical, communication, and problem-solving abilities.
• Mindset:Professional, detail-oriented, and eager to learn and grow in the digital space.

Why Join Us?

• Competitive Salary:Rewarding compensation that reflects your expertise.
• Meal Allowance:Daily meal support to keep you energized.
• Transportation Allowance:Financial assistance for your commute.
• Onsite Work Environment:Grow and connect in a supportive, collaborative office setting.
• Relocation Package:Assistance to ensure a smooth and easy move to Portugal.