Front Desk & Guest Support — Lisbon (Commissions)

Tuga Group; Lisboa; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Generous commissions from sales

Job summary

Tuga Group is seeking a Receptionist / Customer Service Specialist for its accommodation business in Bairro Alto, Lisbon. This full-time, on-site position includes managing guest communications, handling reservations, and providing front desk services.

The ideal candidate will be motivated by sales, possess excellent communication skills, and thrive in a fast-paced environment. Strong ability in both Portuguese and English is essential, along with proficiency in Microsoft Office.

An immediate start is required, and generous commissions are offered through sales.

Qualifications

• Proven sales ability with motivation to reach targets.
• Advanced communication skills in Portuguese and English.
• Ability to work well under pressure and multitask.

Responsibilities

• Provide reception service and remote guest support.
• Manage guest communications across multiple properties.
• Handle reservations, check-ins, and check-outs.
• Collect payments and prepare reconciliation reports.
• Promote and sell services at the bar and reception.

Skills

Sales ability

Bilingual in Portuguese and English

Communication skills

Time management

Multitasking

Tools

Microsoft Office

Job description

Tuga Group is seeking a Receptionist / Customer Service Specialist for its accommodation business in Bairro Alto, Lisbon. This full-time, on-site position includes managing guest communications, handling reservations, and providing front desk services.

The ideal candidate will be motivated by sales, possess excellent communication skills, and thrive in a fast-paced environment. Strong ability in both Portuguese and English is essential, along with proficiency in Microsoft Office.

An immediate start is required, and generous commissions are offered through sales.