French-Speaking Tech Support Pro in Porto

CB Talents; Porto; Presencial; EUR 10 044 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Resumo da oferta

CB Talents in Porto is hiring French-speaking customer care agents to join a growing technical support team. You will answer calls, emails, or chats from French customers, guide them through solutions using a simple guide, and log concise notes in the system.

The role includes fully paid training from day one, with requirements of native or near-native French, basic English reading, and a readiness to learn. Location is Porto; relocation is not offered.

Qualificações

• Native or near-native French required.
• Ability to read basic technical English.
• Willingness to participate in fully paid training.

Responsabilidades

• Answer calls, emails, or chats from French-speaking customers.
• Guide customers through solutions using a simple internal guide.
• Log concise case notes in the system.
• Perform basic checks to ensure services run smoothly.
• Flag recurring issues to team leads.

Conhecimentos

French (native)

German (bonus)

English basics

Patience

Communication

Descrição da oferta de emprego

CB Talents in Porto is hiring French-speaking customer care agents to join a growing technical support team. You will answer calls, emails, or chats from French customers, guide them through solutions using a simple guide, and log concise notes in the system.

The role includes fully paid training from day one, with requirements of native or near-native French, basic English reading, and a readiness to learn. Location is Porto; relocation is not offered.