French-Speaking Tech Support (Lisbon/Porto) — €2k Sign-On

Worldwiders Recruitment; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Sign-on bonus €2,000

Long-term accommodation provided

International career development

Modern offices in Lisbon or Porto

Job summary

Worldwiders Recruitment is recruiting for a French-speaking Customer Support Specialist to join an international team in Lisbon or Porto, Portugal, supporting one of the world's leading search engines. You will assist customers via phone, email, and chat and resolve technical issues with clear guidance.

Fluency in French and English, plus strong communication skills, are essential. EU passport or valid residence permit is required.

Qualifications

• Native-level French (C2) required.
• Fluent English is essential.
• Strong communication and problem-solving skills.
• Interest in technology and helping customers.

Responsibilities

• Provide technical support in French via phone, email, and chat.
• Troubleshoot technical issues and guide customers through solutions.
• Document customer interactions and manage support tickets.
• Collaborate with international teams to ensure excellent customer experiences.

Skills

Fluent French (C2)

Fluent English

Strong communication

Problem solving

Job description

Worldwiders Recruitment is recruiting for a French-speaking Customer Support Specialist to join an international team in Lisbon or Porto, Portugal, supporting one of the world's leading search engines. You will assist customers via phone, email, and chat and resolve technical issues with clear guidance.

Fluency in French and English, plus strong communication skills, are essential. EU passport or valid residence permit is required.