French-Speaking Repair Support Specialist – Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Resumo da oferta

Cross Border Talents is seeking a French-speaking Repair Support Representative to join our Lisbon-based team. You will be the first point of contact for customers, helping them quickly and leaving them satisfied, in the consumer drones and cameras sector.

The role requires native-level French and at least English B2, with strong written and spoken communication, a patient, customer-focused approach, and the ability to resolve issues on first contact.

Qualificações

• Native-level French required.
• English at upper-intermediate (B2) level or above.
• Clear, professional communication, written and spoken.
• Customer-focused, patient and solution-oriented.

Responsabilidades

• Keep clear, accurate notes on every case.
• Flag recurring problems so they can be fixed at the source.
• Answer customer questions by phone, email or chat.
• Resolve issues on the first contact wherever possible.

Conhecimentos

Native French

English B2

Clear communication

Customer-focused

Professional communication

Descrição da oferta de emprego

Cross Border Talents is seeking a French-speaking Repair Support Representative to join our Lisbon-based team. You will be the first point of contact for customers, helping them quickly and leaving them satisfied, in the consumer drones and cameras sector.

The role requires native-level French and at least English B2, with strong written and spoken communication, a patient, customer-focused approach, and the ability to resolve issues on first contact.