French-Speaking Customer Support Specialist (Hybrid)

Besthire; Porto; Híbrido; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Hybrid work model

Onboarding programme

Resumo da oferta

Besthire in Porto, Portugal is hiring a French-speaking Customer Support Specialist to join a multilingual consumer brand. Hybrid work model with onboarding and ongoing coaching to help you grow. You will handle inbound queries via phone, chat, and email, log details in the internal system, and escalate complex issues to specialists.

English daily use, French fluency required. Prior customer service experience is welcome but not mandatory; full training is provided to help you succeed and

Qualificações

• Fluent in French with good written and spoken English.
• Experience in or exposure to customer service is a plus.
• Willingness to learn and adapt in a fast-paced environment.
• Strong communication and problem-solving abilities.

Responsabilidades

• Handle inbound customer contacts across phone, chat, and email.
• Log details clearly in the internal system and maintain accurate records.
• Escalate complex issues to a specialist when required.

Conhecimentos

French language

Customer service

Communication skills

Descrição da oferta de emprego

Besthire in Porto, Portugal is hiring a French-speaking Customer Support Specialist to join a multilingual consumer brand. Hybrid work model with onboarding and ongoing coaching to help you grow. You will handle inbound queries via phone, chat, and email, log details in the internal system, and escalate complex issues to specialists.

English daily use, French fluency required. Prior customer service experience is welcome but not mandatory; full training is provided to help you succeed and