French-Speaking Customer Service Advisor – Lisbon Relocation

Horizonia; Lisboa; Presencial; EUR 20 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Relocation support

Competitive package with bonuses

Resumo da oferta

Horizonia in Lisbon is seeking French-speaking Customer Service Advisors to join a dedicated team in Portugal’s sunny capital. You will act as a brand ambassador, ensuring customers feel heard, valued, and guided through their inquiries using clear, patient communication.

Required fluent French (C1/C2) and strong English (B2). You'll troubleshoot basic tech issues and own the resolution of customer queries, with relocation support available for those moving to Portugal.

Qualificações

• Fluent French (C1/C2) and good working English (B2).
• Tech intuition to troubleshoot basic system/connectivity issues.
• Ability to guide customers clearly through procedures.

Responsabilidades

• Provide top-tier customer support via phone and email.
• Deliver accurate information using established procedures.
• Own customer queries and resolve them quickly and professionally.
• Build friendly connections with the community in every interaction.

Conhecimentos

French proficiency (C1/C2)

English proficiency (B2)

Tech troubleshooting

Clear communication

Descrição da oferta de emprego

Horizonia in Lisbon is seeking French-speaking Customer Service Advisors to join a dedicated team in Portugal’s sunny capital. You will act as a brand ambassador, ensuring customers feel heard, valued, and guided through their inquiries using clear, patient communication.

Required fluent French (C1/C2) and strong English (B2). You'll troubleshoot basic tech issues and own the resolution of customer queries, with relocation support available for those moving to Portugal.