French Speaking Customer Experts for Canon - Work In Athens, Greece

Mercier Consultancy Group; Portugal; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

13th & 14th salaries

Monthly bonus

Relocation package

Fully paid training

Health insurance

Career progression

Networking events

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts for Canon in Greece, based in Athens with a fully paid relocation package. You will deliver high-quality support to Canon customers, resolve inquiries across channels, and document interactions in the CRM.

The role requires native or fluent French, strong communication skills, and the ability to thrive in an international on-site office. A valid EU passport or Greek work permit is necessary, with a proactive mindset and

Qualifications

• Native or fluent French (spoken and written) is essential.
• Strong communication and interpersonal skills for customer support.
• Proactive attitude towards learning and development.
• Ability to work in an international, on-site Athens office.
• Effective use of digital support tools and technology.

Responsibilities

• Provide high-quality technical and general support to French-speaking Canon customers.
• Maintain high customer satisfaction by resolving inquiries across channels.
• Document interactions in the CRM to ensure seamless service delivery.
• Collaborate with international teams to troubleshoot issues and provide solutions.
• Promote brand loyalty as the first point of contact for clients.
• Stay updated on Canon product launches to offer expert guidance.
• Handle complaints with empathy and professional resolution.

Skills

French fluency

Customer service

Communication skills

Problem solving

Team collaboration

Tools

CRM software

Ticketing systems

Job description

French Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact staffing for the most prestigious brands globally, ensuring excellence in every placement.

Job Overview

We are thrilled to offer an exclusive opportunity for French Speaking Customer Experts for Canon position in Greece. If you are looking for professional growth within the dynamic Customer Support Services industry, this role offers the perfect blend of career development, cultural immersion, and an outstanding relocation package in the heart of Athens.

Key Responsibilities

• Provide high-quality technical and general support to French-speaking customers regarding Canon products.
• Maintain a high level of customer satisfaction by resolving inquiries through various communication channels in the Customer Support Services sector.
• Document all interactions accurately within the CRM system to ensure seamless service delivery.
• Collaborate with international teams to troubleshoot issues and provide effective solutions.
• Promote brand loyalty by acting as the first point of contact for clients seeking assistance.
• Stay updated on new Canon product launches and technical advancements to provide expert guidance.
• Handle customer complaints with empathy and professional resolution techniques, upholding the company’s reputation.
• Native or fluent French (spoken and written) is absolutely essential for this role.
• Valid EU passport or a valid Greek work permit.
• Strong communication and interpersonal skills, ideally gained within the Customer Support Services industry.
• A proactive attitude towards learning and professional development.
• Ability to thrive in an international, on-site office environment based in Athens.
• Confidence in utilizing modern technology and digital support tools.

What We Offer

• Competitive Monthly Salary with a transparent career progression path.
• 2 Extra Salaries Per Year (13th and 14th salary) as per local Greek labor regulations.
• Monthly Performance Bonus linked to individual and team goals.
• Fully Paid Relocation Package, including flight tickets, initial hotel accommodation, and seamless transfer assistance.
• Comprehensive, fully paid training provided by industry experts.
• Full Health Insurance and various corporate benefits.
• Opportunities for networking through our extensive range of French-speaking jobs and professional events.

Life in Greece

Embarking on one of the many available jobs in Greece means more than just a career change; it is an invitation to enjoy a world-class lifestyle. With its legendary Mediterranean climate, historic landmarks, and vibrant social culture, Greece offers a unique environment where professional success meets a high-quality, balanced daily life.

Relocating to Greece allows you to experience authentic culinary delights, stunning coastal landscapes, and the warmth of a welcoming local community. As you settle into your new life in Athens, you will discover why so many professionals choose Greece for their international career ventures. Start your journey today with one of our highly sought-after French-speaking jobs.