French speakers to work in Portugal

Savior Artigos Texteis Lda; Braga; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Bonuses

Paid training

Full-time

Career growth

Relocation to Greece

Multicultural environment

Resumo da oferta

Savior Artigos Texteis Lda in Braga, Portugal is hiring Customer Support Advisors to join an international team. The role requires French native level C1/C2 and English B2; responsibilities include handling customer queries by phone, email and chat, providing product information, and resolving issues with professionalism.

We offer competitive pay, performance bonuses, paid training, full-time employment, relocation support to Greece for eligible projects, and a multicultural work environment.

Qualificações

• French (spoken and written) at C1/C2 level.
• English (spoken and written) at B2 level or higher.
• Strong communication and problem-solving abilities.
• Customer-oriented attitude and strong computer skills.
• Experience in customer service is an advantage but not required.

Responsabilidades

• Provide excellent customer support in French via phone, email and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Maintain high customer satisfaction while meeting quality standards.

Conhecimentos

French C1/C2

English B2

Communication

Problem solving

Customer focus

Computer skills

Customer service exp

Descrição da oferta de emprego

Are you a French speaker (C1/C2) with English (B2) looking for an international career opportunity?

We are currently hiring Customer Support Advisors to join a global team in the north of Portugal!

Your Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Requirements

• French: C1/C2 level (spoken and written)
• English: B2 level or higher
• Excellent communication and problem-solving skills
• Customer-oriented attitude
• Good computer skills
• Previous customer service experience is a plus, but not required

What We Offer

• Competitive salary package
• Performance bonuses (project dependent)
• Paid training
• Full-time employment
• Career growth opportunities within an international company
• Relocation support for candidates moving to Greece (available for eligible projects)
• Multicultural and dynamic working environment