French CS in Portugal Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Paid training

Career growth

Bonuses

Full-time

International environment

Multicultural workplace

Resumo da oferta

Cross Border Talents in Aveiro, Portugal, seeks a Customer Support Advisor fluent in French and English to join our international team. You will handle inquiries via phone, email and chat, provide accurate product information, and document interactions while upholding high customer satisfaction and quality standards.

Relocation support may be available for eligible projects; full-time employment with opportunities for growth in an international company.

Qualificações

• French: C1/C2 level (spoken and written).
• English: B2 level or higher.
• Excellent communication and problem solving skills.
• Customer oriented attitude.
• Good computer skills.
• Previous customer service experience is a plus, but not required.

Responsabilidades

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Conhecimentos

French C1/C2

English B2

Communication

Problem solving

Customer oriented

Computer skills

CS experience (plus)

Descrição da oferta de emprego

Are you a French speaker (C1/C2) with English (B2) looking for an international career opportunity?

We are currently hiring Customer Support Advisors to join a global team in Aveiro, Portugal!

Your Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Requirements

• French: C1/C2 level (spoken and written)
• English: B2 level or higher
• Excellent communication and problem‑solving skills
• Customer-oriented attitude
• Good computer skills
• Previous customer service experience is a plus, but not required

What We Offer

• Competitive salary package
• Performance bonuses (project dependent)
• Paid training
• Full-time employment
• Career growth opportunities within an international company
• Relocation support for candidates moving to Greece (available for eligible projects)
• Multicultural and dynamic working environment