French speakers based in Portugal

Savior Artigos Texteis Lda; Aveiro; On-site; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid training

Full-time employment

Career growth

Relocation to Greece

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Portugal is seeking a French-speaking customer support specialist to join its international team, providing support in French and English. You will handle inquiries via phone, email and chat, and document interactions to help maintain high quality service.

The role offers paid training, performance bonuses, and relocation support to Greece for eligible projects within a multicultural, dynamic environment. This is a full-time opportunity with growth potential.

Qualifications

• French: C1/C2 level (spoken and written).
• English: B2 level or higher.
• Excellent communication and problem-solving skills.
• Customer-oriented attitude.
• Good computer skills.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Skills

Communication skills

Problem-solving

Customer orientation

Computer literacy

Tools

CRM software

Job description

Are you a French speaker (C1/C2) with English (B2) looking for an international career opportunity?

Your Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Requirements

• French: C1/C2 level (spoken and written)
• English: B2 level or higher
• Excellent communication and problem-solving skills
• Customer-oriented attitude
• Good computer skills
• Previous customer service experience is a plus, but not required

What We Offer

• Competitive salary package
• Performance bonuses (project dependent)
• Paid training
• Full-time employment
• Career growth opportunities within an international company
• Relocation support for candidates moving to Greece (available for eligible projects)
• Multicultural and dynamic working environment