French speakers based in Portugal

Savior Artigos Texteis Lda; Aveiro; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid training

Career growth

Relocation support

Job summary

Savior Artigos Texteis Lda in Aveiro, Portugal is seeking a French-speaking Customer Support Advisor to join our international team. You will handle inquiries via phone, email, and chat and help customers with product information.

We offer a competitive salary, paid training, performance bonuses, and relocation support for eligible projects moving to Greece. This full-time role provides career growth in a multicultural company.

Qualifications

• French: C1/C2 level (spoken and written).
• English: B2 level or higher.
• Excellent communication and problem-solving skills.
• Customer-oriented attitude.
• Good computer skills.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Skills

French (C1/C2)

English (B2)

Communication skills

Problem solving

Customer orientation

Computer skills

Customer service experience

Job description

Are you a French speaker (C1/C2) with English (B2) looking for an international career opportunity?

We are currently hiring Customer Support Advisors to join a global team in Aveiro, Portugal!

Your Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Requirements

• French: C1/C2 level (spoken and written)
• English: B2 level or higher
• Excellent communication and problem-solving skills
• Customer-oriented attitude
• Good computer skills
• Previous customer service experience is a plus, but not required

What We Offer

• Competitive salary package
• Performance bonuses (project dependent)
• Paid training
• Full-time employment
• Career growth opportunities within an international company
• Relocation support for candidates moving to Greece (available for eligible projects)
• Multicultural and dynamic working environment