French Speaker Web Product Implementation Specialist - Google Ads

Monaco Stanley; Lisboa; Presencial; EUR 32 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Modern workplace with cafeteria and易公共

Good public transport access

Resumo da oferta

Monaco Stanley is seeking a French-speaking Web Product Implementation Specialist for Google Ads. The role focuses on implementing and integrating web-based products for EMEA clients, with emphasis on excellent client communication and ongoing support.

You will work in a dynamic team, bridging advertisers and internal teams, delivering training and guidance on product usage, and building strong client relations for sustained success.

Qualificações

• Fluent in French with excellent written and verbal communication.
• English proficiency at least B2 level.
• Strong communication and customer service skills.
• Experience with CMS platforms at UI level (WordPress, Shopify, Wix, Joomla).
• Ability to learn new customer service software and adapt to client solutions.

Responsabilidades

• Communicate with advertisers, internal sales, and service teams via phone, email, chat, and video conferencing.
• Implement and verify integration of web-based products with clients.
• Provide guidance, support, and training to clients on using these products.
• Build and maintain relationships with customers and colleagues to ensure success.
• Deliver customer service that exceeds client expectations and quality benchmarks.

Conhecimentos

French fluency

English (B2)

Strong communication

Customer service

Relationship management

Troubleshooting

Ferramentas

WordPress

Shopify

Wix

Joomla

HTML5/CSS3 basic knowledge

Descrição da oferta de emprego

French Speaker Web Product Implementation Specialist - Google Ads

Job Openings French Speaker Web Product Implementation Specialist - Google Ads

About the job French Speaker Web Product Implementation Specialist - Google Ads

Your Role

Embark on your next career chapter in tech as a Web Product Implementation Specialist for Google Ads (French)!

Join our dynamic team and contribute to a groundbreaking new service supporting EMEA-based clients. This unique opportunity focuses on high-profile, mission-critical programs.

We're seeking ambitious, innovative, and determined individuals to propel our business forward.

Do you thrive on making a difference and delivering exceptional value?

Are you ready to turn your aspirations into reality and embrace a world of exciting possibilities?

Then we want to hear from you!

Responsibilities

Effectively communicate with advertisers, internal sales, and service teams through various channels, including phone, email, chat, and video conferencing.

Successfully implement and verify the integration of web-based products with our clients.

Provide exceptional guidance, support, and training to clients on utilizing these products effectively.

Build strong and transparent relationships with both customers and colleagues, demonstrating enthusiasm and a commitment to success.

Deliver outstanding customer service that consistently exceeds client expectations and surpasses all quality benchmarks.

Requirements

Fluency in French: Excellent written and verbal communication skills.

English Proficiency: Strong written and verbal communication skills (minimum B2 level).

Technical Expertise:

Web Development Fundamentals: Basic knowledge of HTML5 and CSS/CSS3.

CMS Platforms: Familiarity with CMS platforms at the user interface level (e.g., WordPress, Shopify, Wix, Joomla).

Technical Adaptability: Ability to quickly learn and adapt to new customer service software applications and implement client solutions that may not always follow standardized processes.

Industry Experience: Experience working in a B2B environment, online advertising, or with ad products is preferred.

Core Competencies: Strong communication, customer service, relationship management, troubleshooting, and support skills.

Competitive Compensation: Enjoy a competitive salary and benefits package.

Career Growth: Embrace a stable work environment with opportunities for career advancement.

Continuous Learning: Invest in your professional development through ongoing training programs.

Inclusive Culture: Thrive in a respectful and inclusive work environment that values diversity.

Work-Life Balance:

Flexibility: Achieve a healthy work-life balance with flexible work arrangements.

Modern Workplace: Enjoy a modern and centrally located office with convenient amenities, including a cafeteria and excellent public transportation access.

Health & Wellness: Prioritize your well-being with comprehensive health insurance coverage starting from day one.

Employee Appreciation: Participate in engaging company events and activities.

On-site Amenities: Enjoy complimentary healthy meals, including salads, fruits, soups, and bread.