French Marketing Customer Support - Lisbon, Portugal + (Relocation Support)

Cross Border Talents; Lisboa; On-site; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Relocation support

Shared apartment accommodation

Attendance bonus

Meal allowance

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Marketing Customer Service Representative to support paid digital marketing campaigns. You will work on-site with relocation support and earn a gross salary with bonuses and meal allowances.

You’ll provide high-quality customer service, assist users with advertising tools, and collaborate with an international team to ensure exceptional satisfaction. Fluency in French and English is required, with background in marketing or contact center

Qualifications

• Mandatory experience in paid campaign management or digital marketing.
• Degree in Marketing or related field, or experience in a contact center/service program for advertising tech/social media products.
• Fluent in French and English (spoken & written).

Responsibilities

• Provide high-quality customer service support for paid digital marketing campaigns and platforms.
• Assist users with digital advertising tools, social media product navigation, and campaign troubleshooting.
• Collaborate with an international, energetic team dedicated to high customer satisfaction.

Skills

Customer service

Digital advertising

Team collaboration

Languages - French

Languages - English

Education

Marketing degree or related field

Job description

• Role: Marketing Customer Service Representative
• Languages Required: Fluent French & English
• Location: Lisbon, Portugal (On-site with Relocation Support)

Why You’ll Love This Opportunity

Step into a vibrant dynamic marketing environment in Lisbon—a sun-drenched capital renowned for its rich history,incredible food, stunning coastal architecture, and lively culture.

• Relocation Package Included: Shared apartment accommodation provided for up to 12 months with utilities included (deducted directly from payslip for ultimate convenience).
• Competitive Compensation & Bonuses:
  • Gross Salary: €930 (paid over 14 months)
  • Attendance Bonus: €120 / month
  • Meal Allowance: €7.63 (net) per working day
• Start Date: November 19th

What You’ll Do

• Provide high-quality customer service support for paid digital marketing campaigns and platforms.
• Assist users with digital advertising tools, social media product navigation, and campaign troubleshooting.
• Collaborate with an international, energetic team dedicated to high customer satisfaction.

Schedule & Hours

• Working Hours: 10:00 – 19:00
• Initial Schedule: Monday to Sunday, 07:00 – 19:00 (Rotative shifts: 07:00–16:00 / 10:00–19:00)
• Future Schedule: Potential shift to 24/7 coverage with rotating shifts and 2 rotating days off.

What We Are Looking For

• Languages: Full fluency in both French and English (spoken & written).
• Experience: Mandatory experience in paid campaign management or digital marketing.
• Background: Degree in Marketing (or related field) or experience within a contact center/service program for advertising tech/social media products.
• Skills: Strong customer service orientation, digital advertising understanding, and ability to work well both independently and in a team.

Ready to launch your career in sunny Portugal?