French Market Growth & Customer Success Manager

goFLUENT; Lisboa; Presencial; EUR 40 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Meal allowance

Resumo da oferta

goFLUENT in Lisboa is seeking a Customer Success Manager to grow the French market and help clients maximize the value of our digital learning solutions. You will build strong client relationships, guide onboarding, and drive client engagement in a fast-paced, dynamic environment.

You will analyze usage data, conduct business reviews, and implement strategies to boost satisfaction while uncovering upsell opportunities. Fluency in French and strong collaboration skills are essential to succeed.

Qualificações

• Experience in Training, e-Learning, or HR SaaS is a plus.
• Strong client relationship management and advisory capabilities.
• Ability to analyze client data and translate insights into actions.

Responsabilidades

• Be a trusted advisor and build strong client relationships.
• Lead onboarding as goFLUENT product expert for new clients.
• Analyze client data, conduct business reviews, and drive satisfaction.

Conhecimentos

French fluency

English proficiency

Customer success

Communication skills

Analytical skills

Organization

Problem solving

Collaboration

Descrição da oferta de emprego

goFLUENT in Lisboa is seeking a Customer Success Manager to grow the French market and help clients maximize the value of our digital learning solutions. You will build strong client relationships, guide onboarding, and drive client engagement in a fast-paced, dynamic environment.

You will analyze usage data, conduct business reviews, and implement strategies to boost satisfaction while uncovering upsell opportunities. Fluency in French and strong collaboration skills are essential to succeed.