French-Speaking Health Account Manager - Lisbon (Onsite)

Cross Border Talents; Almada; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Onsite work

Job summary

A recruitment agency in Portugal is seeking a driven Health Account Manager to support clients in managing health-related accounts. The ideal candidate must be fluent in French, possess at least one year of experience in customer support, and have strong communication and leadership skills. This role offers a competitive salary, performance bonus, and a meal allowance while working in a collaborative office environment.

Qualifications

• EU Citizenship or Portuguese Residency Card required.
• Minimum 1 year of experience in customer support or account management.
• Eagerness to learn and grow in the health sector.

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media.
• Address issues such as account setup, verification, and financial matters.
• Serve as a trusted advisor providing solutions for better healthcare management.
• Respond promptly to client inquiries and ensure satisfaction.
• Build and maintain strong client relationships through transparent communication.
• Uphold high service standards and follow company policies.
• Offer feedback to optimize processes and improve service quality.

Skills

Fluent in French (C2 level)

Customer support and account management experience

Strong leadership skills

Analytical skills

Communication skills

Job description

A recruitment agency in Portugal is seeking a driven Health Account Manager to support clients in managing health-related accounts. The ideal candidate must be fluent in French, possess at least one year of experience in customer support, and have strong communication and leadership skills. This role offers a competitive salary, performance bonus, and a meal allowance while working in a collaborative office environment.