French Client Services Specialist in Porto

Cross Border Talents; Matosinhos; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Allowance

Health and Life Insurance

Job summary

A customer service company in Porto is seeking a French Client Services Specialist. You will manage customer interactions, provide personalized support, and ensure satisfaction. Ideal candidates should have C2 proficiency in French and either EU citizenship or a Portuguese residency card. This role offers a competitive salary, performance bonuses, and various allowances in a supportive work environment.

Qualifications

• C2 proficiency in French.
• EU citizenship or Portuguese residency card.
• EU citizenship or Portuguese residency card required.

Responsibilities

• Manage customer calls with professionalism and courtesy.
• Welcome customers warmly and provide personalized assistance.
• Offer customized solutions to guarantee customer satisfaction.
• Offer customized solutions to guarantee customer satisfaction.
• Represent and promote our company culture, creating a positive workplace atmosphere.

Skills

Fluent in French

Customer service skills

Job description

French Client Services Specialist in Porto

About the job French Client Services Specialist in Porto

Are you fluent in French and seeking a new opportunity? We’re on the lookout for a skilled individual to join our team as our Customer Service Maestro!

About Us:

We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.

Role Overview:

As the primary contact for customers, you will manage incoming calls with professionalism and a friendly approach. You'll provide tailored advice to meet their needs and ensure they leave satisfied. In addition, you will embody our company culture, helping to maintain a positive, team-oriented work environment.

Key Responsibilities:

• Manage customer calls with professionalism and courtesy
• Welcome customers warmly and provide personalized assistance based on their specific needs
• Offer customized solutions to guarantee customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary: Fair compensation reflecting your skills and effort
• Performance Bonus: Opportunities for bonuses based on achievements
• Meal Allowance: Daily support for meals during work hours
• Transportation Allowance: Assistance with commuting costs
• Health and Life Insurance: Comprehensive coverage for your well-being
• Onsite Work Environment: Collaborate and communicate effectively with the team in person

Ready to start your customer service journey with us? Apply today, and we’ll be in touch soon!