French customer service agents

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Paid training and ongoing support

Dynamic/international environment

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking a French-speaking Customer Service Representative to join our international team. You will support customers via phone, email, or chat, ensuring a positive experience and assisting with relocation support as needed.

The role requires native or fluent French, good English, strong communication, and a customer-service mindset. EU work eligibility is required, with relocation assistance provided according to company policy.

Qualificações

• Native or fluent in French.
• Good level of English (B1+).
• Strong communication and problem-solving skills.
• Previous customer service experience is a plus.
• EU passport or eligibility to work in Portugal.

Responsabilidades

• Handle customer inquiries in French (and occasionally in English).
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain a friendly, empathetic, and professional attitude.
• Collaborate with internal teams to improve customer satisfaction.

Conhecimentos

French language

English (B1+)

Communication

Problem-solving

Descrição da oferta de emprego

French Customer Service Representative – Lisbon (Relocation Support Offered)

Location: Lisbon, Portugal – Relocation support provided

Job Description

We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

Responsibilities

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to improve customer satisfaction

Requirements

• Native or fluent in French
• Good level of English (B1+ or higher)
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• EU passport or eligibility to work in Portugal

Benefits

• Competitive salary
• Paid training and ongoing support
• Relocation support (flight, temporary accommodation, administrative assistance)
• Dynamic, international, and supportive work environment

Interested? Send us your resume to: [e-mail] or via WhatsApp to [phone].