French Content Moderator — Safeguard Online Communities

Tavrion Dynamics; Lisboa; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Relocation package

Job summary

Tavrion Dynamics is seeking a French Content Moderator to ensure a safe and respectful online environment for our users. You will review user-generated content, investigate reports, and enforce platform policies with fairness and accuracy.

Based in Sofia with on-site working arrangements, you will join a dynamic trust and safety team and work across shifts. Fluency in French and English, strong analytical skills, and adaptability are essential.

Qualifications

• Fluency in French and English (minimum B1/B2 level).
• Strong analytical and problem-solving skills with the ability to assess complex situations.
• Excellent time management and organizational abilities.
• Outstanding written and verbal communication skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and make critical decisions under pressure.
• Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage.
• Valid Authorization to work in Bulgaria.

Responsibilities

• Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
• Investigate, assess, elevate, and resolve issues reported by users or flagged by internal systems.
• Analyze data and contextual information to determine the severity and impact of incidents.
• Collaborate with cross-functional teams on trust and safety matters.
• Monitor trends and emerging risks to identify potential threats and prevent abuse.
• Develop reports to support improvements in trust and safety operations.
• Review new and existing platform features, providing recommendations that enhance user safety.
• Enforce policies consistently and fairly to maintain a positive community experience.

Skills

French language proficiency

English language proficiency

Analytical thinking

Time management

Communication skills

Decision making under pressure

Job description

Tavrion Dynamics is seeking a French Content Moderator to ensure a safe and respectful online environment for our users. You will review user-generated content, investigate reports, and enforce platform policies with fairness and accuracy.

Based in Sofia with on-site working arrangements, you will join a dynamic trust and safety team and work across shifts. Fluency in French and English, strong analytical skills, and adaptability are essential.