French Content Moderator - Online Safety Champion

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Job summary

A leading content moderation company in Lisbon is seeking a passionate Content Moderator to ensure user-generated content complies with community guidelines. You will monitor various content types, address user concerns, and collaborate with your team. Required qualifications include proficiency in French and English, EU citizenship or residency, and a year of customer support experience. This role offers a competitive salary and comprehensive benefits.

Qualifications

• At least one year of experience in customer support.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.

Responsibilities

• Monitor videos, images, comments for compliance with guidelines.
• Apply platform rules across various content types.
• Address user appeals and explain moderation decisions.
• Collaborate with team to meet regulatory requirements.
• Analyze user behavior patterns to enhance efforts.
• Offer feedback to improve moderation tools.

Skills

Proficiency in French (C1 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Communication skills

Job description

A leading content moderation company in Lisbon is seeking a passionate Content Moderator to ensure user-generated content complies with community guidelines. You will monitor various content types, address user concerns, and collaborate with your team. Required qualifications include proficiency in French and English, EU citizenship or residency, and a year of customer support experience. This role offers a competitive salary and comprehensive benefits.