Flemish-speaking Team Leader - Frontline Support (Lisbon)

Cross Border Talents; Lisboa; Presencial; EUR 29 000 - 36 000; Tempo integral

Resumo da oferta

Cross Border Talents is recruiting a Team Leader in Lisbon to lead front-line support for the Flemish market. You will guide a small team, manage inquiries, and ensure customers leave conversations satisfied.

You should demonstrate clear communication, stay organized across multiple cases, and thrive in a fast-moving, customer-facing environment. This is an on-site role with local, international employer connections.

Qualificações

• Right to work in the country without sponsorship required.
• Clear, professional communication style, written and verbal.
• Able to stay organized when handling multiple cases at once.
• Comfortable in a fast-moving, customer-facing role.

Responsabilidades

• Resolve issues efficiently without cutting corners on quality.
• Keep internal systems and case notes accurate and current.
• Recognize when something needs escalating versus resolving directly.
• Contribute to a supportive, collaborative team environment.

Conhecimentos

Right to work

Clear communication

Organizational skills

Customer-facing

Descrição da oferta de emprego

Cross Border Talents is recruiting a Team Leader in Lisbon to lead front-line support for the Flemish market. You will guide a small team, manage inquiries, and ensure customers leave conversations satisfied.

You should demonstrate clear communication, stay organized across multiple cases, and thrive in a fast-moving, customer-facing environment. This is an on-site role with local, international employer connections.