Flemish-Speaking CS Team Lead — Lisbon (On-site)

FH Collective Academy; Lisboa; On-site; EUR 28,000 - 40,000; Full time

Job summary

FH Collective Academy is seeking a Flemish-speaking Team Leader to manage an on-site customer service team in Lisbon, Portugal. The role requires fluent Flemish and English, strong leadership, and the ability to drive a positive team environment.

Ideal candidates are located in Lisbon and available for rotational shifts from Monday to Saturday, with work hours spanning 09:00–22:00. This on-site position emphasizes team coordination and high service standards.

Qualifications

• Fluent or native Flemish
• Fluent or native English
• Previous experience in a Team Leader / leadership role
• Strong communication and interpersonal skills
• Ability to lead and motivate a team
• Customer service-oriented mindset
• Must be currently located in Lisbon, Portugal
• Availability to work on-site
• Flexibility to work rotational shifts, Monday-Saturday

Responsibilities

• Lead and support a customer service team
• Help maintain a productive and positive team environment
• Support team members in their day-to-day activities
• Ensure effective communication within the team
• Contribute to maintaining high customer service standards
• Address team-related issues and support effective resolution
• Communicate with relevant stakeholders when required

Skills

Flemish

English

Job description

FH Collective Academy is seeking a Flemish-speaking Team Leader to manage an on-site customer service team in Lisbon, Portugal. The role requires fluent Flemish and English, strong leadership, and the ability to drive a positive team environment.

Ideal candidates are located in Lisbon and available for rotational shifts from Monday to Saturday, with work hours spanning 09:00–22:00. This on-site position emphasizes team coordination and high service standards.