Field Service Engineer - Diagnostic Lab Equipment (Lisbon)

F. Hoffmann-La Roche AG; Portugal; Presencial; EUR 42 000 - 54 000; Tempo integral

Resumo da oferta

Roche Diagnostics Portugal seeks an experienced Field Service Engineer for the Lisbon/South team. You will install, service, and repair high-tech laboratory equipment at customer sites in laboratories and hospitals, ensuring Roche systems meet specifications and supporting customers with on-site troubleshooting and training.

You will attend to site visits, document activities in Roche CRM, and build long-term customer relationships with a commercial mindset, while communicating fluently in

Qualificações

• Bachelor or Master degree in Engineering (electronics, mechanical or related).
• Knowledge of IT network infrastructure, firewalls and installation of Windows and Linux operating systems.
• Experience with laboratory devices (previous experience with Roche equipment is a significant asset).
• Good level of written and spoken Portuguese and English.
• Driving license.
• Place of residence in the greater Lisbon area.
• Availability for national travel (site visits) and international travel (training).

Responsabilidades

• Install, maintain, and repair high-tech laboratory equipment at customers in laboratories and hospitals.
• Perform site visits for troubleshooting, training & follow-ups.
• Document calls and activities on the Roche CRM System.
• Contribute to customer long-term loyalty by adopting a commercial mindset and understanding customer needs.

Conhecimentos

Communication

Customer orientation

Team player

Autonomous work

Formação académica

Engineering degree (BEng/MEng)

Ferramentas

Windows OS

Linux OS

Roche CRM System

Descrição da oferta de emprego

Roche Diagnostics Portugal seeks an experienced Field Service Engineer for the Lisbon/South team. You will install, service, and repair high-tech laboratory equipment at customer sites in laboratories and hospitals, ensuring Roche systems meet specifications and supporting customers with on-site troubleshooting and training.

You will attend to site visits, document activities in Roche CRM, and build long-term customer relationships with a commercial mindset, while communicating fluently in