Female Moderator for Online Community in Almada, Portugal

PPOAR; Almada; Presencial; EUR 9900 - 12 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary 1100 USD

Flexible working hours

Ongoing training opportunities

Resumo da oferta

PPOAR in Almada, Portugal, is seeking a Female Moderator to join our online community team. You will monitor content, respond to users, and uphold safety guidelines to foster a welcoming space.

Fluency in Portuguese is required, English a plus. Competitive monthly salary of 1100 USD, with flexible hours and training opportunities available.

Qualificações

• Proven experience as an online moderator or similar role preferred.
• Excellent written and verbal communication.
• Calm under pressure with empathy.
• Familiar with social media platforms and forums.
• Strong knowledge of online safety and privacy.
• Fluency in Portuguese (written and spoken) is required; proficiency in English is a plus.

Responsabilidades

• Monitor and moderate user-generated content to align with guidelines.
• Respond to inquiries and concerns promptly.
• Collaborate to boost engagement and positive culture.
• Identify conflicts early and address them.
• Keep up with industry trends, best practices, and legal requirements.
• Promote the community's values and mission as an ambassador.

Conhecimentos

Moderation experience

Communication skills

Empathy under pressure

Social platforms

Online safety

Portuguese fluency

Descrição da oferta de emprego

Female Moderator for Online Community in Almada, Portugal

Are you a woman who is passionate about creating a safe and inclusive online community? Do you have experience moderating online discussions and managing conflicts? We are seeking a dedicated and empathetic female moderator to join our team in Almada, Portugal. As our moderator, you will be responsible for monitoring and maintaining the community guidelines, responding to user inquiries and concerns, and fostering a positive and engaging atmosphere for our diverse community members.

Responsibilities:

• Monitor and moderate user-generated content on our online platform, ensuring it aligns with our community guidelines
• Respond to user inquiries and concerns in a timely and professional manner
• Collaborate with the team to develop strategies for increasing user engagement and promoting a positive community culture
• Identify potential conflicts or issues within the community and address them promptly
• Maintain updated knowledge of industry trends, best practices, and legal requirements related to online moderation
• Act as an ambassador for the community by promoting its values and mission

Requirements:

• Proven experience as an online moderator or similar role preferred
• Excellent communication skills, both written and verbal
• Ability to remain calm under pressure and handle difficult situations with empathy
• Familiarity with social media platforms, forums, or other online communities
• Strong understanding of online safety measures and privacy concerns
• Fluency in Portuguese (both written and spoken) is required; proficiency in English is a plus

We offer competitive salary of 1100$ per month (without accommodation), flexible working hours, ongoing training opportunities, and the chance to be part of a dynamic team dedicated to creating a positive online space. If you are passionate about promoting inclusivity and maintaining respectful online interactions, we would love to hear from you.