F&B Supervisor

Ithemba Recruitment- Sourcing Top Talent; Lisboa; Presencial; EUR 39 000 - 52 000; Tempo integral

Resumo da oferta

Ithemba Recruitment- Sourcing Top Talent is seeking an experienced F&B Supervisor to support the F&B Manager in luxury hotel operations. You will lead a team, ensure exceptional guest service, and manage service at courses and beverages with VIP-level discretion.

You must have 5+ years in F&B in 5-star or full-service hotels and fluent English, with strong leadership and training abilities to drive excellence in a dynamic environment.

Qualificações

• 3 years Diploma Hotel school
• Bachelor's Degree in Hotel Management with F&B Service preferred but not essential
• Proficiency in MS Office (Word, Excel, Outlook)
• Minimum 5 years experience at a similar level in a 5-star or full-service hotel
• Minimum 5 years experience in F&B Service: high-end restaurant or room service

Responsabilidades

• Oversee F&B operations supporting the F&B Manager and Assistant Manager
• Provide courteous, professional, efficient service with high standards
• Serve food courses and alcoholic beverages
• Lead and train a team; adapt to varied guest requests
• Maintain knowledge of all services and facilities offered
• Ensure discreet, VIP-level service for principal and guests
• Manage times and quality to ensure memorable experiences
• Uphold high-end porcelain and silverware care

Conhecimentos

Communication skills

Team leadership

Guest service

Discretion

Flexibility

Formação académica

Diploma in Hotel School (3 years)

Bachelor's Degree in Hotel Management - F&B Service

MS Office proficiency (Word, Excel, Outlook)

Ferramentas

MS Office (Word, Excel, Outlook)

Descrição da oferta de emprego

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Key purpose:

As the F&B Supervisor, responsible to assist the F&B Manager and F&B Assistant Manager in the day-to-day operations of the business. You will be involved in service operations ensuring smooth operations, development and coaching of staff.

F&B supervisors will oversee any tasks related to the F&B and other areas and required to ensure the guests total satisfaction.

Duties and responsibilities:

• Positive attitude and good communication skills, with excellent grooming standards, clean, pleasant
• Provides a courteous, professional, efficient, flexible and personalized service at all time, with commitment to delivering a high level of service
• He/she should be conversant with all services and facilities offered
• Serves food courses and alcoholic beverages
• Flexibility to respond to a variety of different work situations and ability to work on your own managing a team
• A Team player with a positive attitude, immaculate regards to personal appearance and hygiene.
• Experience and focused on client faced service side of role
• Knowledge and experience with high-end porcelain and silverware, ability to care and look after items to highest standards
• Able to provide a discreet and smooth service for the principal and his Guest at any time, making each experience an unforgettable one
• Flexible and able to adapt to the fast and ever changing request of the principal. NO Day is ever the same
• Discretion is paramount at all times. Confident serving VVIP guest to the highest standard at all times
• Able to provide and participate in staff training for the wider team and confident in taking the lead
• Knowledge and interest in world -wide cuisine. Confident answering question from guest and service team
• Ability to speak English Fluently
• Experience in the high-end restaurant industry, Michelin star exposure.
• Excellent time keeper and team leader
• Excellent ability to motivate a team

Qualifications and experience:

• 3 years Diploma Hotel school
• Bachelors Degree in hotel Management specialized in F&B Service preferred but not essential
• Proficiency in working with MS office word, excel, outlook
• Minimum 5 years experience at a similar level at a 5 star or full-service hotel
• Minimum 5 years experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel