F&B Manager

Sheraton Cascais Resort

Cascais

Presencial

EUR 30 000 - 50 000

Tempo integral

14 dias+

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Resumo da oferta

A leading company in the hospitality sector is seeking an experienced F&B Manager to oversee operations at their renowned resort. The role involves managing staff, ensuring exceptional service, and optimizing operational efficiency across all food and beverage outlets. Ideal candidates will possess strong leadership skills and a proven track record in the hospitality industry.

Qualificações

Proven experience as an F&B Operations Manager or similar role.
Strong knowledge of F&B operations and restaurant management.
Excellent communication and interpersonal skills.

Responsabilidades

Develop and implement operational strategies for F&B outlets.
Recruit, train, and supervise F&B staff.
Monitor compliance with health and safety standards.

Conhecimentos

Leadership

Organizational Skills

Customer Service

Problem-Solving

Financial Management

Formação académica

Bachelor's degree in Hospitality Management

Business Administration

Ferramentas

Hospitality Software

Point-of-Sale (POS) Systems

Descrição da oferta de emprego

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HR Talent Acquisition | United Investments Portugal | Hiring Top Talent

Mission

We are seeking a highly skilled and experienced F&B Manager to oversee the day-to-day operations of our Food and Beverage (F&B) department. The F&B Manager will be responsible for ensuring smooth functioning and exceptional service delivery in all F&B outlets, including restaurants, bars, banquets, and room service. This role requires strong leadership, organizational, and operational skills, along with a passion for delivering outstanding customer experiences.

Responsibilities:

Operational Management:

Develop and implement effective operational strategies and procedures to maximize efficiency, quality, and profitability in all F&B outlets.
Monitor daily operations to ensure compliance with health, safety, and sanitation standards, as well as local regulations.
Conduct regular inspections of F&B outlets to assess cleanliness, service quality, and adherence to standards.
Continuously evaluate and improve operational processes to enhance customer satisfaction and optimize resource utilization.

Staff Management:

Recruit, train, and supervise a high-performing team of F&B staff, including servers, bartenders, hosts, and support staff.
Set performance expectations, provide regular feedback, and conduct performance evaluations.
Foster a positive work environment that promotes teamwork, professional growth, and exceptional customer service.
Coordinate staff schedules, ensuring adequate coverage based on business demands.

Menu Planning and Development:

Collaborate with the culinary team to develop and update menus that cater to customer preferences and seasonal trends.
Oversee food and beverage costing, pricing, and profitability analysis to maximize revenue and control costs.
Ensure menu items are consistently prepared and presented according to established standards.
Monitor customer feedback and adjust menus as necessary to enhance guest satisfaction.

Guest Relations:

Foster a guest-centric culture throughout the F&B department, encouraging staff to provide exceptional service.
Handle guest complaints and inquiries promptly and professionally, striving to resolve issues to the guests' satisfaction.
Maintain strong relationships with regular guests, ensuring personalized service and anticipating their needs.
Seek opportunities for upselling and promoting special events, offers, or promotions.
Prepare and manage the annual F&B budget, monitoring expenses, and revenue performance.
Analyze financial reports and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Implement effective inventory control measures to minimize waste, spoilage, and theft.
Collaborate with the finance team to ensure accurate billing, invoicing, and financial reconciliations.

Requirements:

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Proven experience as an F&B Operations Manager or in a similar role within the hospitality industry.
Strong knowledge of F&B operations, including restaurant management, bar service, banquets, and room service.
Excellent leadership and team management skills, with the ability to inspire and motivate staff.
Exceptional organizational and problem-solving abilities, with keen attention to detail.
Solid understanding of financial management principles, including budgeting and cost control.
Excellent communication and interpersonal skills.
Proficient in using hospitality software and point-of-sale (POS) systems.

Seniority level