F&B Concierge

Discovery Land Company; Viseu; Presencial; EUR 14 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-Family Culture

Global Career Opportunities

Competitive Salary

Development Programs

Medical Insurance

Meal Allowance

Staff Restaurant

Staff Events

Staff Accommodation

Resumo da oferta

Costaterra Golf & Ocean Club, part of DLC – Discovery Land Company, is seeking an F&B Concierge for Comporta, Portugal. You will welcome members and guests, manage dining reservations, coordinate special requests, and support the smooth operation of our F&B outlets.

You will provide personalized recommendations, ensure seamless communication between guests and the F&B team, and help create memorable dining experiences while maintaining high service standards.

Qualificações

• Welcomes guests and manages dining reservations.
• Coordinates special requests and events for members.
• Maintains knowledge of outlets, menus and offerings.

Responsabilidades

• Manage reservations for club restaurants, private dining, events and banquets.
• Prepare, manage, and monitor all BEOs related to Food & Beverage services.
• Coordinate daily restaurant reservations and contact members to arrange bookings.
• Collaborate with restaurant managers and chefs to meet guest requests.
• Keep up-to-date knowledge of hotel F&B outlets and promotions.
• Handle special requests including celebrations, dietary needs and VIP dining.
• Monitor member satisfaction and address dining concerns promptly.
• Collaborate with the Member Service and Experience Team to ensure seamless guest experiences.
• Maintain accurate reservation records and preferences in PMS systems.
• Assist in planning private events and exclusive culinary experiences.
• Ensure compliance with club standards, health and safety regulations.

Conhecimentos

Guest services

Reservations management

Event coordination

Multilingual communication

VIP guest handling

Ferramentas

POS systems

Reservation systems

PMS software

Descrição da oferta de emprego

F&B Concierge

Applylocations: Comporta, Portugal

time type: Full time

Who are we? Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts. Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences. We are looking for a talented F&B Concierge to join our team!

In this role, you'll welcome members and guests, manage dining reservations, coordinate special requests, and support the smooth operation of our food and beverage outlets. You'll provide personalized recommendations, ensure seamless communication between guests and the F&B team, and help create memorable dining experiences.

Your goal is to deliver warm, attentive service while exceeding our members' and guests' expectations at every opportunity.

What you will do?

• Manage reservations for club restaurants, private dining, special culinary events and events;
• Prepare, manage, and monitor all Banquet Event Orders (BEOs) related to Food & Beverage services;
• Manage daily restaurant reservations, proactively contact members to arrange bookings across the property's dining venues, and maintain accurate tracking of all members' culinary and dining experiences;
• Coordinate with restaurant managers and chefs to accommodate guest requests and ensure outstanding service;
• Maintain up-to-date knowledge of all hotel F&B outlets, menus, promotions, wine lists, and seasonal offerings;
• Handle special requests, including celebrations, dietary restrictions, allergies, VIP amenities, and customized dining experiences;
• Monitor member satisfaction and proactively resolve any dining-related concerns or service recovery opportunities;
• Collaborate closely with Member Service and Experience Team, and other departments to deliver seamless guest experiences;
• Maintain accurate reservation records and members preferences using the hotel's property management and reservation systems;
• Support the planning and coordination of private events, special dinners, and exclusive culinary experiences;
• Ensure compliance withclub standards, health and safety regulations, and brand service guidelines;

What do we offer

• Work-Family Culture
• Global Career Opportunities
• Competitive Salarys
• Development Programs
• Medical Insurance
• Meal Allowance
• Staff Restaurant
• Staff Events
• Staff accommodation if you are not local

If you have what it takes and want to build a career, this is the place for you