Expert SIM/Terminal (Tooling)

Vodafone; Lisboa; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid Work Model

Mobile phone plan

Discounts on services/products

Well-being program

Job summary

Vodafone seeks a Tooling Expert to manage requirements and product lifecycle for software tools supporting the Terminal Acceptance Process. You will work in the Device Products team, coordinating with multiple stakeholders and delivering tooling projects.

Responsibilities include translating business needs into technical specs, creating PoCs, documenting solutions, training users, and ensuring security reviews are completed.

Qualifications

• University degree or equivalent relevant to the role.
• 3+ years of experience in similar environments.
• Experience with Agile product development (SAFe/Scrum).
• Ability to translate requirements into roadmaps and specs.
• Hands-on PoC creation and end-to-end tooling project delivery.
• Strong communication and proactive mindset.

Responsibilities

• Gather, challenge and translate business requirements into technical specs and roadmaps.
• Design, implement and customize software solutions for Terminal Acceptance.
• Create PoCs to validate ideas before implementation.
• Manage end-to-end delivery of tooling projects with stakeholders.
• Document solutions and provide user training; lead security reviews.

Skills

University degree

3+ years experience

Agile product development

SAFe/Scrum

Communication skills

Proof-of-concept creation

Stakeholder management

Software design basics

IT project management

Security reviews

Education

University degree or equivalent

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The Tooling Expert manages the requirements and product life-cycle associated to the software products needed to fulfil the Terminal Acceptance Process within the Vodafone Group. Working as part of the Device Products team within Group Networks, the Tooling Expert is a key interface for many stakeholders to provide an environment which mainly consists of the following components:

• Gather, challenge, and translate business requirements into technical specifications and product roadmaps;
• Design, implement, and customise software solutions that support the Terminal Acceptance process;
• Create proof-of-concepts (PoCs) to validate new ideas and solutions before implementation;
• Manage the end-to-end delivery of tooling projects, including stakeholder alignment, implementation, and adoption;
• Document solutions and provide training to users and stakeholders;
• Set up and manage IT projects, including security reviews and governance requirements.

Who you are

• University degree or equivalent as relevant to the role;
• Experience in environments for at least 3 years;
• Agile product development experience (e.g. SAFe, Scrum) and qualifications preferred;
• Foundational technology qualifications for the domain (desirable);
• Good communication skills and pro-active mindset;
• Translate requirements and demands into roadmap and technical specifications;
• Hands-on proof-of-concept creation;
• Manage the implementation phase with the stakeholders;
• Create basic software designs;
• Implement solutions based on off-the-shelf products;
• Document the created solutions and give training sessions to stakeholders;
• Set up IT projects and follow them up incl. security reviews and other potentially necessary steps.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.