English Technical Customer Support – Ads | Lisbon, Portugal

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Dental Insurance

Paid Time Off

Modern Campus near Oriente

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking a Technical Customer Expert – Ads Support for the English market to help clients navigate digital ad platforms with high-quality service.

Based in Lisbon on a full-time schedule (40 hours/week) with 24/7 rotating shifts; the role is on-site at our modern campus near Oriente Station.

The package includes a monthly gross salary of €1,248.33, plus a pro-rated holiday and Christmas allowance, meal allowance, and a performance bonus up to €200 per month.

Descrição da oferta de emprego

Are you passionate about cutting-edge technology and helping businesses succeed? Join our team in Lisbon as a Technical Customer Expert – Ads Support, supporting one of the world's leading American artificial intelligence companies!

In this role, you will be the primary point of contact for English-speaking clients, providing high-quality assistance for digital ad platforms and delivering exceptional service in a dynamic, tech-forward environment.

Position Overview

• Role: Technical Customer Support – Ads Support (English Market)
• Location: Lisbon, Portugal (Modern campus with easy access via Oriente Station)
• Schedule: Full-time (40 hours/week, 24/7 rotating shifts with schedules assigned 10 days in advance)
• Contract Type: Open-ended/Uncertain Term Contract (Foreseeable duration of 12 months, with eligibility for a permanent contract after 2 years)

What We Offer

Competitive Compensation

• Total Estimated Monthly Gross: €1,248.33 / month (based on a standard 22-working-day month)
  • Base Salary: €938.00
  • Pro-rated Holiday Allowance: €78.17 / month
  • Pro-rated Christmas Allowance: €78.17 / month
  • Meal Allowance: €154.00 / month tax-free (€7.00/day on a prepaid meal card)
• Performance Bonus: Up to €200.00 / month based on productivity and KPIs

Training & Perks

• Paid Onboarding: 15 working days (8 hours/day) compensated at €18.56 / day (fully exempt from social security taxes)
• Comprehensive Healthcare: Private Health & Dental Insurance active upon contract signature
• Paid Time Off: 22 days of annual paid holiday + Portuguese public holiday compensation
• Prime Workplace: Modern campus equipped with full amenities and seamless transport links

Ready to Boost Your Career in Lisbon?

If you're ready to combine your customer support skills with world‑class AI tech in one of Europe's most vibrant cities, we want to hear from you.