English It Support & Ad Operations Specialist – Lisbon

Cb Talents; Lisboa; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

Paid training

Meal card

22 days paid leave

Job summary

Cb Talents in Lisbon is hiring an Operations Customer Expert – Ads Support to join our team in Lisbon, supporting a world-leading American AI company. You will work full-time on rotating 24/7 schedules to support the English-speaking market, with a strong emphasis on IT and ad-operations excellence.

The role offers a competitive package: base salary plus allowances, a monthly performance bonus, a tax-free meal card, private health and dental insurance from day one, and a 15-day comprehensive

Qualifications

• Experience in IT technical support, ad operations, or tech customer support.
• Fluent in English (written and spoken).
• Willing to work full-time on rotating 24/7 schedules.

Skills

IT technical support

ad operations

tech customer support

Job description

Are you tech-savvy with experience in IT technical support or digital advertising systems? Step into the future of digital advertising and tech innovation in Lisbon! We are hiring an Operations Customer Expert – Ads Support to join our team in Lisbon, directly supporting a world-leading American artificial intelligence company.

Why You'll Love This Role

• Top-Tier Tech Client: Work alongside a global leader in AI and digital tech.
• Prime Location: Enjoy modern facilities at our TP Tejo campus near Oriente Station.
• Full Health Coverage: Private health and dental insurance included from day one on your contract.
• Clear Career Path: 12-month initial contract with eligibility for a permanent contract after 2 years.

Compensation & Perks

• Total Monthly Gross: €1,248.33 / month (based 22 working days)
  • Base Salary: €938.00
  • Holiday & Christmas Allowances: €156.34 (€78.17 x 2)
  • Tax-Free Meal Card: €154.00 / month (€7.00/day)
• Performance Bonus: Earn up to €200.00 / month based on productivity.
• Paid Training: 15-day comprehensive, paid training program to set you up for success.
• Time Off: 22 annual paid leave days + Portuguese public holiday compensation.

What We're Looking For

• Technical Background: Previous experience in IT technical support, ad operations, or tech customer support.
• Language Proficiency: Fluent in English (written and spoken) to support the English-speaking market.
• Flexibility: Comfortable working full-time (40 hrs/week) on rotating 24/7 schedules (rosters provided 10 days in advance).