English-Speaking Tech Support Specialist - Relocation to Portugal

Savior Artigos Texteis Lda; Lisboa; Vor Ort; EUR 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

International environment

Competitive salary

Training provided

Professional development

Zusammenfassung

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking an English-speaking Customer Support Representative to join our team on-site. This role supports an international BPO client, handling multi-channel customer interactions, and assisting with billing queries while promoting product usage.

The ideal candidate is fluent in English, tech-savvy with an interest in AI, and capable of troubleshooting in a fast-paced environment.

Qualifikationen

• Fluent English required.
• Experience in Tech Support or strong tech affinity with AI interest.
• Excellent communication and customer service skills.
• Customer-oriented and professional attitude.
• Ability to troubleshoot and resolve issues efficiently.
• Comfortable working in a fast-paced environment.
• Previous customer service experience is a plus.

Aufgaben

• Provide professional customer support across multiple channels.
• Assist customers with billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide and support customers in using the client's products.
• Provide timely and high-quality solutions.
• Maintain excellent customer satisfaction and quality standards.

Kenntnisse

Fluent English

Tech-savvy / AI interest

Excellent communication

Customer-oriented attitude

Troubleshooting

Fast-paced environment

Customer service experience

Jobbeschreibung

English-Speaking Customer Support Representative

Location: Lisbon, Portugal

Are you passionate about technology and looking for an international opportunity in Portugal?

We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients.

Relocation possible from other countries

On-site position

Rotating shifts – 24/7 project

Your Responsibilities

• Provide professional customer support across multiple channels
• Assist customers with billing and invoicing enquiries
• Troubleshoot account access issues
• Guide and support customers in using the client's products
• Provide timely and high-quality solutions
• Maintain excellent customer satisfaction and quality standards

Requirements

• Fluent English
• Experience in Tech Support or being tech-savvy with an enthusiasm for AI is a must
• Excellent communication and customer service skills
• A customer-oriented and professional attitude
• Ability to troubleshoot and solve problems efficiently
• Comfortable working in a fast-paced environment
• Previous customer service experience is an advantage

What We Offer

• International working environment.
• Competitive salary and benefits depending on the project.
• Training provided.
• Opportunities for professional development.