English Customer Support Representative (Facebook) – Lisbon

CB Talents SP; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid training

Performance bonus

Resumo da oferta

Teleperformance in Lisbon, Portugal, is hiring Customer Support Representatives to assist users via telephone, email, and chat. The role involves guiding registrations and ensuring smooth product navigation, delivering high-quality support to every interaction.

The position offers a paid training program, a robust monthly gross package with a base salary plus meal allowance and performance bonus, and health coverage after signing. This is a local candidate opportunity in Lisbon.

Qualificações

• Fluency in English (written and spoken).
• ONLY LOCAL CANDIDATES!
• Passion for customer care, strong communication skills, and effective questioning.
• Comfort using computer software and digital tools.
• Experience in digital marketing or platform support is a plus!

Responsabilidades

• Assist registered users and community members via telephone, email, and chat.
• Help users finalize their registration and navigate products and services smoothly.
• Provide high-quality service to ensure every interaction matters.

Conhecimentos

Customer support

English fluency

Communication

Problem solving

Ferramentas

Digital tools

Descrição da oferta de emprego

We are hiring Customer Support Representatives to join Teleperformance in Portugal working with Facebook, one of the world's most popular online platforms!
If you enjoy helping people, solving problems, and being part of an international community, this is the perfect opportunity for you.
What's in it for you?

• Great Monthly Package: €1,227.33 total monthly gross salary (€920 base salary + €154 meal allowance + holiday/Christmas allowances) PLUS up to €300/month performance bonus!
  
• Health Coverage: Free private health and dental insurance after contract signature.
  
• Job Security: 12-month renewable contract leading to a permanent position.
  
• Amazing Campus: Modern office at the TP Tejo building in Lisbon, fully equipped with a cafeteria, balcony, and excellent transport links (metro, bus, train right outside).
  

What you'll be doing:

• Assist registered users and community members via telephone, email, and chat.
  
• Help users finalize their registration and navigate products and services smoothly.
  
• Provide high-quality service to ensure every interaction matters.
  

What we need from you:

• Fluency in English (written and spoken).
  
• ONLY LOCAL CANDIDATES!
• Passion for customer care, strong communication skills, and effective questioning.
  
• Comfort using computer software and digital tools.
  
• Experience in digital marketing or platform support is a plus!
  

Paid Training Included! We provide 15 days of intensive, fully paid training (8 hours/day in English) to set you up for total success.

Ready to kickstart your career with Teleperformance in Lisbon?