English-Speaking Customer Support Experts

ST Global Talent Connect; Lisboa; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Paid training

Résumé du poste

A leading customer support firm in Lisbon is seeking English-Speaking Customer Support Experts. You will support small and medium-sized businesses with their presence on the platform while ensuring high customer satisfaction. Fluency in English and strong communication skills are required. This full-time position offers paid training, with no prior experience necessary, and involves working on rotating shifts.

Qualifications

• Must hold EU citizenship or a valid Portuguese residence permit.
• Available to work on rotating shifts (Monday-Sunday).

Responsabilités

• Support SMBs with their presence on the platform.
• Provide solution-focused support using the company's advertising tools.
• Ensure a high level of customer satisfaction across all interactions.

Connaissances

Fluent in English (C1 level)

Strong communication skills

Empathy

Ability to assist via chat, email, and phone

Fast learner with a growth mindset

Description du poste

About the job English-Speaking Customer Support Experts

Cross Border Talents Is Hiring!
English-Speaking Customer Support Experts On-site in Lisbon, Portugal

Are you ready to take the next step in your international career while living in one of Europe's sunniest and most vibrant cities?

Join a global support team representing one of the worlds top social media platforms, helping small and medium-sized businesses (SMBs) grow through outstanding customer service.

Position Overview

Job Title: English-Speaking Customer Support Expert
Location: Lisbon, Portugal (On-site)
Employment Type: Full-time
Industry: Social Media / Digital Support / Customer Service

What Were Looking For:

Fluent in English (C1 level) written and spoken

Strong communication and empathy skills

Ability to assist via chat, email, and phone

Fast learner with a growth mindset

Available to work on rotating shifts (Monday Sunday)

Must hold EU citizenship or a valid Portuguese residence permit

Your Responsibilities:

Support SMBs with their presence on the platform

Provide solution-focused support using Metas advertising tools

Ensure a high level of customer satisfaction across all interactions

What We Offer:

Paid training no prior experience required