Customer Service Representative

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Holiday and Christmas allowances

Meal allowance paid via a prepaid card

Private health and dental insurance from day one

Job summary

A leading customer service provider is seeking a Customer Service Representative in Porto. This role involves being the first point of contact for partner queries, delivering outstanding support, and working in a dynamic multicultural environment. Candidates should be fluent in English and Portuguese, with strong communication and problem-solving skills. Attractive benefits include holiday allowances, meal allowances, and private health insurance from day one. If you're passionate about technology and customer service, apply now to join the team!

Qualifications

• Fluent in English and Portuguese, with exceptional verbal and written communication skills.
• Team player with strong problem‑solving abilities.
• Fast learner with a passion for technology.

Responsibilities

• Be the first point of contact for partner queries.
• Provide world‑class support in resolving customer issues.
• Use your excellent communication and technical skills to make a difference.

Skills

Fluent in English

Fluent in Portuguese

Communication skills

Problem‑solving abilities

Team player

Tech-savvy

Job description

About the job Customer Service Representative

Are you passionate about delivering exceptional customer service and looking for an exciting opportunity in Porto? Teleperformance Portugal is hiring Customer Service Representatives!

What Youll Do:

Be the first point of contact for partner queries.

Provide world‑class support in resolving customer issues.

Use your excellent communication and technical skills to make a difference.

Work in a dynamic and multicultural environment.

This role will be fully on‑site.

What We Offer:

Holiday and Christmas allowances.

Meal allowance paid via a prepaid card.

Private health and dental insurance from day one.

Work in the vibrant city of Lisbon, with easy access to public transportation.

Requirements:

Fluent in English and Portuguese, with exceptional verbal and written communication skills.

Team player with strong problem‑solving abilities.

Fast learner with a passion for technology.

Why Teleperformance? At Teleperformance, we value our employees and offer opportunities for growth, including the potential for a permanent contract after two years. Join a company that's recognized globally for its commitment to employee satisfaction and excellence!

Ready to take the next step in your career? Apply now and be part of the Teleperformance family!