Dynamic Rental Sales Agent: Service & Sales

Europcar Group; Funchal; Híbrido; EUR 15 000 - 23 000; Tempo integral

Resumo da oferta

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join our Network & Stations team within Operations. You’ll be the first point of contact, ensuring a seamless rental experience and maximizing sales opportunities in a fast-paced environment.

The role emphasizes delivering outstanding customer service, offering optional coverage, upgrades, and extra services while meeting sales targets and maintaining policy compliance. Previous retail or hospitality experience is beneficial.

Qualificações

• Excellent interpersonal and communication skills.
• Strong sales acumen and persuasive abilities.
• High level of professionalism and reliability.
• Multitask and stay organized in a busy environment.
• Attention to detail and accuracy in all customer interactions.
• Team player with a positive, can-do attitude.

Responsabilidades

• Handle reservations and rental agreements accurately and professionally.
• Welcome customers and provide an exceptional level of service from start to finish.
• Maximize sales opportunities by offering optional coverage products, upgrades and services.
• Utilize effective sales techniques and overcome customer objections.
• Adhere to rental policies and ensure smooth, compliant transactions.
• Identify additional services or products to enhance the rental experience.
• Provide unmatched service excellence and support branch operations as needed.

Conhecimentos

Excellent interpersonal and komunik?

Ferramentas

POS systems

Descrição da oferta de emprego

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join our Network & Stations team within Operations. You’ll be the first point of contact, ensuring a seamless rental experience and maximizing sales opportunities in a fast-paced environment.

The role emphasizes delivering outstanding customer service, offering optional coverage, upgrades, and extra services while meeting sales targets and maintaining policy compliance. Previous retail or hospitality experience is beneficial.