Rental Sales Pro: Elevate Service & Drive Sales

Europcar Group; Faro; Híbrido; EUR 17 000 - 21 000; Tempo integral

Resumo da oferta

Europcar Mobility Group in Portugal is seeking a motivated Rental Sales Agent to deliver exceptional customer service while maximizing sales. You will be the first point of contact for customers, handling reservations and rental agreements and promoting optional coverage and upgrades.

This entry-level role suits individuals who thrive in a fast-paced environment and are passionate about both service and sales.

Qualificações

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer
• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions
• Assist customers by identifying any additional services or products that may enhance their rental experience
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
• Support branch operations by performing additional duties as requested by management

Descrição da oferta de emprego

Europcar Mobility Group in Portugal is seeking a motivated Rental Sales Agent to deliver exceptional customer service while maximizing sales. You will be the first point of contact for customers, handling reservations and rental agreements and promoting optional coverage and upgrades.

This entry-level role suits individuals who thrive in a fast-paced environment and are passionate about both service and sales.