Rental Sales Specialist - Service-Driven & Target-Focused

Europcar Mobility Group; Funchal; Híbrido; EUR 13 000 - 20 000; Tempo integral

Resumo da oferta

Europcar Mobility Group in Madeira is seeking a motivated Rental Sales Agent to deliver exceptional service and maximize sales at our network and stations team within Operations. This entry-level counter sales role focuses on driving rental bookings, offering optional coverage, and upselling services to every customer.

You will be the first point of contact, ensuring a seamless rental experience while achieving or exceeding sales targets in a fast-paced environment.

Qualificações

• Proven sales experience in a dynamic, fast-paced environment.
• Experience offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and professional communication.
• Ability to meet and exceed sales targets.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance
• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions
• Assist customers by identifying any additional services or products that may enhance their rental experience
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
• Support branch operations by performing additional duties as requested by management

Conhecimentos

Sales background

Product knowledge

Customer service

Target oriented

Descrição da oferta de emprego

Europcar Mobility Group in Madeira is seeking a motivated Rental Sales Agent to deliver exceptional service and maximize sales at our network and stations team within Operations. This entry-level counter sales role focuses on driving rental bookings, offering optional coverage, and upselling services to every customer.

You will be the first point of contact, ensuring a seamless rental experience while achieving or exceeding sales targets in a fast-paced environment.