Dutch-Speaking Support Specialist — Sofia (Relocation)

Cbtalents; Faro; On-site; EUR 8,000 - 11,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

International environment

Job summary

Cbtalents is seeking a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will support Dutch-speaking customers, respond to questions clearly, assist with account and product inquiries, and document interactions.

The role offers relocation support and a path into an international, multicultural environment. Relocation assistance and temporary accommodation are provided, with ongoing recruitment support through the relocation process.

Qualifications

• Native or fluent Dutch language skills.
• Good command of English for customer interactions.
• Experience in customer service, hospitality, retail, or similar.
• Willing to relocate to Sofia, Bulgaria.
• Eligible to work in Bulgaria or the European Union.

Responsibilities

• Support Dutch-speaking customers through available channels.
• Respond to customer questions clearly and professionally.
• Assist with account, service, and product inquiries.
• Document customer interactions accurately.
• Escalate complex cases to the appropriate team.
• Maintain a positive, customer-focused experience.

Skills

Dutch (native fluency)

English (proficient)

Customer service experience

Relocation willingness

EU work eligibility

Job description

Cbtalents is seeking a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will support Dutch-speaking customers, respond to questions clearly, assist with account and product inquiries, and document interactions.

The role offers relocation support and a path into an international, multicultural environment. Relocation assistance and temporary accommodation are provided, with ongoing recruitment support through the relocation process.