Dutch-Speaking Support Specialist — Relocate to Sofia

Cbtalents; Porto; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation on arrival

Help finding long-term housing

International environment

Job summary

Cbtalents is assisting a client in hiring a Dutch-speaking Customer Support Specialist to join an international on-site team in Sofia, Bulgaria. The role focuses on assisting Dutch-speaking customers through multiple channels and delivering clear, professional responses.

You will be part of an international environment, with relocation support, temporary accommodation on arrival, and help in finding long-term housing. The position offers a competitive gross salary and a bonus scheme.

Qualifications

• Native or fluent Dutch
• Good command of English
• Customer-facing experience is preferred
• Strong communication and problem-solving skills
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria or EU

Responsibilities

• Support Dutch-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

Skills

Dutch language

English language

Customer service

Job description

Cbtalents is assisting a client in hiring a Dutch-speaking Customer Support Specialist to join an international on-site team in Sofia, Bulgaria. The role focuses on assisting Dutch-speaking customers through multiple channels and delivering clear, professional responses.

You will be part of an international environment, with relocation support, temporary accommodation on arrival, and help in finding long-term housing. The position offers a competitive gross salary and a bonus scheme.